Returns Window

You have 14 days from the date your order is delivered to request a return.

You can start your return by clicking here

Return Conditions

To be eligible for a refund or store credit, your item should be:

We know you’ll want to try your new pieces on, and we simply ask that you do so with care. As with all clothing brands, each return is checked on arrival to ensure it can be enjoyed by another customer.

Refunds

Once we’ve received and approved your return, your refund will be processed to your original payment method within 5–10 working days.

Depending on your bank or card provider, it may take a little longer for the funds to appear in your account.

Please note that original shipping charges are non-refundable.

Store Credit

If you choose store credit, it will be issued once your return has been approved and will be valid for 12 months from the date of issue.

Return Shipping

Unless your item is faulty or we’ve made a mistake with your order, return postage is the responsibility of the customer.

We recommend using a tracked service, as we’re unable to accept responsibility for returns lost in transit.

Faulty Items

If you believe you’ve received a faulty item, please contact us within 48 hours of delivery with your order number and a few clear photographs.

We’ll investigate the issue and do everything we can to put things right as quickly as possible.