Delivery Information

Shipping & Delivery

We're delighted to deliver Honu Bay to customers around the world. Every order is carefully packed and dispatched from our UK warehouse.

🇬🇧 UK

Standard Delivery 2–5 Working Days
Royal Mail Tracked
£3.99
FREE on orders over £150 Express Delivery 1–2 Working Days
DPD Next Day
£6.99

🇪🇺 Europe

DHL Express Tracked 4–8 Working Days
£7.99
FREE on orders over €175*

*Free delivery thresholds may vary slightly due to exchange rate fluctuations.

🌍 International

DHL International Tracked 5–8 Working Days
£9.99
FREE on orders over £150

Order Processing

We aim to dispatch all orders within 24–48 hours.

Orders placed before the times below on business days will usually be dispatched the same day:

GMT (London): 1:00pm
CET: 2:00pm

Orders placed after these cut-off times, on weekends or UK public holidays, will be dispatched on the next working day.

Please note that delivery estimates begin from the day your order leaves our warehouse.

Tracking Your Order

As soon as your order has been dispatched, we'll send you a confirmation email with your tracking details so you can follow your parcel every step of the way.

Delivery Times

We're proud to work with trusted delivery partners, but occasionally delays can happen due to busy periods, adverse weather or customs processing.

While we'll always do our best to get your order to you as quickly as possible, delivery times are estimates and cannot be guaranteed.

Customs & Import Duties

For orders shipped outside the UK, customs duties, taxes or handling fees may apply depending on your country's regulations.

These charges are set by your local customs authority and are the responsibility of the customer unless otherwise stated at checkout.

If a parcel is returned to us because customs charges have not been paid, any shipping costs or fees incurred may be deducted from your refund.

Delivery Address

Please double-check your delivery address before placing your order.

If you spot a mistake, contact us as soon as possible and we'll always do our best to help before your order is dispatched. Unfortunately, once an order has been processed, we're unable to guarantee changes or cancellations.